Hulhule’, Maldives – Tourism Ministry of Maldives has established a tourism help desk at Velana International Airports arrival terminal.
The Help Desk was launched by Mohamed Shiyam, who has been working at Maldives Airports Company Limited for more than 35 years. The ceremony was also attended by Minister of Tourism Dr. Abdulla Mausoom and other senior officials of Maldives Airports Company Limited (MACL).
Tourism Ministry stated that the purpose of this help desk was to provide information and assistance to the tourists who visit Maldives during this time. Ministry also highlighted that through this counter, all information on Health Protection Agency (HPA) and Tourism Ministry’s rules and regulations set amid the Covid-19 would be available. In addition to this the counter would also facilitate in assisting tourists to solve any issues which might arise between them and resorts, guest houses and safaris.
Ministry also stated that as the airport was the first entry point to the country which is heavily dependent on tourism, and that by having a help desk at the arrival terminal would allow tourists to solve any issues which might arise and give them a warm welcome to the country. According to the ministry, the help desk would also increase the safety of the tourists more than now.
After the borders have opened, Tourism Ministry has been proactively doing various activities and taking measures to promote tourism in the country including promotional events and high safety standards in the tourism sector to prevent spreading of Covid-19 virus in the resorts and other tourist facilities.
Maldives also got certified as a “Safe Travel” destination which is safe for tourists to travel to in September. This stamp is provided to countries which are the safest with regards to Covid-19.
Prior to the lockdown in March, a total of 32,818 visitors from the UK arrived in the Maldives this year whereas there has been an arrival of 3,737 tourists from the UK since the border reopened on 15th July. According to the most recent statistics, over 40,000 tourists have arrived since the reopening of the border.