On Tuesday, the Psychological First Aid Helpline for students was inaugurated by First Lady Fazna Ahmed.
The Ministry of Education, in collaboration with the World Health Organization (WHO) and the United Nations Children’s Fund (UNICEF), established this helpline.
Students in need of assistance with their mental health and psychosocial well-being can reach out to the helpline at the number 1484.
The primary objective of setting up the helpline is to offer a formal avenue for students to seek mental health and psychosocial support (MHPSS).
This will be achieved by strengthening the school counseling service and utilizing existing counselors to provide MHPSS services to students throughout the country.
The aim is also to decrease the number of children requiring clinical intervention by ensuring access to help and promoting early intervention. Furthermore, the helpline will identify and assist students who can be supported at the school level.
The helpline, operated by trained counselors, provides a confidential service to students, offering support and guidance.
It should be noted that it is not a replacement for medical care and should not be used in cases of emergencies requiring immediate medical attention. The helpline is available from Saturday to Thursday, between 3 p.m. and 9 p.m.